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Informação sobre a sua encomenda

How to order and pay

Add the products to your shopping cart
When you are finished, checkout.(Minimum amount of your order has to be 25 Euro.)
If you are already registered you can sign in with your e-mail and password if not you have to register.
Fill in all the information on the registerform.
Shipping costs are as follow:

 

Inside Holland

Inside Europe Outside Europe
normal 0 - 9
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Payment methods:

COD You pay when you receive the package.
NOTE: this service is only possible in Holland and in Belgium!!!!!  So if you don't live in holland or Belgium then go to the next payment options.

Your cost: 5 euro
The package will be send the same or next day
Credit Card You pay online with your credit card through a secured link: Visa or MasterCard (credit card NO debit card).

Your Cost: 0
The package will be send the same or next day

CASH

Print the confirmation mail, and put it together with the money (euros, US dollars, Suisse franc, Canadian dollar, English pound, for exchange rates: http://www.xe.com/ucc/) in an envelope.  Don't send coins!  Make sure you can't see what's inside from the outside.
If you want you can send the envelope registered so you can track it.

Send your envelope to:
tinnisexshop
Postbus 75411
1070 AK Amsterdam
The Netherlands

Your Cost: The stamp
Speed: When we receive the money we send your order, so it depends on where you live how fast the money gets here.

BANK

Go to your bank or use you online banking system to make the transfer.
Here are the details you need:

In Holland:
Account number: 4393497
Account name Indigo Entertainment
Bank: Postbank
Ad
dress: Amsterdam

In Europe:
IBAN number: IBAN NL89 PSTB 0004 3934 97
Account name Indigo Entertainment
Swift/BIC code: PSTBNL21

Outside Europe:
account number: 4393497
Account name Indigo Entertainment
Bank: Postbank
Ad
dress: Amsterdam
Swift
/BIC code: PSTBNL21


Do not forget to mention your last name and order number so we can track it down.
Use the 'our cost' options, which means you pay the costs of the money transfer.
If you transfer a lower amount or do not use the 'our cost' option we cannot handle your order.

Your Cost: Depends on country in Holland and Europe it's nothing or max. 3 euros, outside Europe it can run up to 7.5 euro.
When we receive the money we will send your order, so it depends on how fast you transfer it.

WESTERN UNION MONEY TRANSFER Go to your local western union office and ask to send the amount to:Tinne de Ceuster - Amsterdam,
then e-mail us the transfer number.

Your cost: The bigger the amount the bigger the cost
When we receive your e-mail with the number we can send your order.


When we receive your order, you will get a confirmation e-mail (so it's very important that you fill in the correct e-mail address). Orders are processed within a maximum of 48 hours (2 business days) after the order is placed. This DOES NOT mean we guarantee the parcel will be delivered within this time.  We have most of our products in stock, but some of them have longer delivery periods.  If you have ordered more then one product we will send what we have in stock first and then the rest will follow.  You will receive another e-mail when the order is shipped.

Returns must be returned within 7 days from the date you receive your order. Health regulations stipulate that clothing that is soiled, worn, damaged or laundered is considered to be in "other than new condition" and cannot be returned or exchanged. Products also need to be in original package. Exceptions: Panties, stockings, toys can not be returned.
If a product is technically defect, please contact our customer service.
The return has to be packed carefully, shipping costs are for you, to be send to: Indigo Entertainment, P.O. Box 59747, 1040 LE Amsterdam - with the reason why you want to return/exchange it. Make sure you get some kind of proof that you have send it to us in case anything goes wrong.

You'll get a credit to spend in our shop for returned goods

Questions? Contact us:
e-mail: info(at)tinnisexshop.com
tel.: +31 (0)20 689 3097

Kvk number: 34181074 0000
VAT: 242566583B01